WARRANTY

 

ARTIST SERIES AMPLIFIERS


Hamstead Soundworks Non-Transferrable Limited Warranty

Hamstead Soundworks warrants the product to be free from defects in material and workmanship for a period of five (5) years. If the products fails within the warranty period, Hamstead Soundworks will repair or, at our discretion, replace the product at no cost to the original purchaser. The terms under this warranty do not affect your statutory rights and shall be governed by and construed in accordance with English Law.

 

Exclusions

This warranty covers defects in manufacturing discovered whilst using this product as recommended by Hamstead Soundworks. This warranty does not cover loss or theft, nor does the coverage extend to damage caused by misuse, abuse, unauthorised modification, improper storage, lightning or natural disasters.

The following components are exempt from the aforementioned five (5) year period and covered separately for the terms set out below:

  • Speakers, footswitch: One (1) year

  • Valves, fuses, cables and filament lamps: Thirty (30) days

 

Limits of Liability

In the case of malfunction, the purchaser’s sole recourse shall be repair or replacement, as described in the preceding paragraphs. Hamstead Soundworks will not be held liable to any party for damages that result from the failure of this product. Damages excluded include, but are not limited to, the following: lost profits, lost savings, damage to other equipment, and incidental or coincidental damages arising from the use, or inability to use this product. In no event will Hamstead Soundworks be liable for more than the amount of the purchase price, not to exceed the current retail price of the product. Hamstead Soundworks disclaims any other warranties, expressed or implied. By using the product, the user accepts all terms herein.

Notes:

  • If we are unable to repair the defective product, we reserve the right to provide you with a replacement which may or may not be a reconditioned unit.

  • In the event of a replacement, we shall be entitled to take and keep possession of the defective unit.

 

Warranty Registration

The warranty is activated on the date of purchase. If your product was not registered at the time of purchase you may register through our website hamsteadsoundworks.com/support. Please register your product within 30 days of purchase.

 

Obtaining Service Under Warranty

You must contact Hamstead Soundworks prior to obtaining service and will be issued with a service number. The products must then be shipped or taken to Hamstead Soundworks or a designated authorised dealer. The product must be accompanied proof of purchase.